Privacy Policy

Last updated: February 27, 2025

At Zaytoun Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Place an order for products or services
  • Sign up for our newsletter
  • Contact our customer service team
  • Participate in promotions or surveys

This information may include your name, email address, postal address, phone number, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses

How We Use Your Information

We only collect data necessary to enhance your shopping experience and provide our services. We may use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Send you marketing communications (if you've opted in)
  • Improve our website and product offerings
  • Respond to your inquiries and provide customer support
  • Prevent fraud and enhance security

Information Sharing

We respect your privacy and do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • With service providers who help us operate our business (payment processors, shipping companies, etc.)
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer or acquisition

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications
  • The right to data portability

To exercise these rights, please contact us using the information below.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.

Children's Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@zaytounsolutions.com

Phone: +961 70 532 703