Frequently Asked Questions
Find answers to common questions about our products, shipping, and services.
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. You can pay with Whish Money, credit card, or cash on delivery.
What payment methods do you accept?
We accept Whish Money (Lebanese payment gateway), credit cards, and cash on delivery (COD) for orders in Lebanon.
How long does shipping take in Lebanon?
Orders within Beirut are typically delivered within 1-2 business days. Other areas in Lebanon take 2-4 business days.
Do you offer international shipping?
Yes, we ship worldwide! International shipping times vary by destination, typically 5-15 business days. Shipping costs are calculated at checkout.
What is your return policy?
We offer a 14-day return policy for unopened items in original packaging. Defective products can be returned within 30 days for replacement or refund.
Do your laptops come with warranty?
Yes, all laptops and computers come with manufacturer warranty. Most products have 1-2 year warranty. Extended warranty options are available.
Can I customize my gaming PC build?
Yes! We offer custom PC building services. Contact us with your requirements and budget, and our experts will help you design the perfect system.
Do you offer computer repair services?
Yes, we provide professional computer repair, hardware upgrades, software installation, and maintenance services at our Beirut location.
Are your products genuine and original?
Absolutely. We only sell 100% genuine products from authorized distributors. All items come with official manufacturer warranty.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can also track your order status in your account dashboard.
Still have questions?
Our team is here to help. Contact us for personalized assistance.
Contact Support